I 
[
With its high levels of technological expertise and partnerships with the main players in the industry, Bull has developed a comprehensive set of infrastructure services and solutions offerings, from virtualization to energy audit, storage optimization and 24x7 operations support.
IT infrastructure advisory services: Assess the maturity of your infrastructure and identify strategies for greater efficiency
All IT departments are under pressure to increase their contribution to the success of the business they support. Inevitably this will involve reducing costs, improving service delivery, and enhancing agility and responsiveness. Bull IT Assessment Services are designed to help IT organizations identify the activities that will provide the greatest improvement in maturity, and then deliver detailed recommendations on how to achieve defined goals with a quantifiable Return on Investment. Bull IT Assessment Services combine IT infrastructure expertise, methodology and tools to provide pragmatic advice and rapidly measurable benefit through short and focused service engagements:
- GPS is a short assessment that measures the global maturity of an IT organisation through key measurement criteria to identify the activities that will provide the greatest improvement in maturity
- COMPASS assessment services follow on from GPS to perform a detailed analysis of the current environment and provide recommendations to optimise the alignment of the IT systems with business SLA and cost constraints
IT energy audit: reduce your energy costs by up to 30% and help protect the planet
Everyone is concerned by the energy crisis, waste and increases in greenhouse gas emissions. And naturally, these environmental issues also relate to information systems. In the Data Center, there can be significant inefficiencies in many areas, including under-used computing capacity, servers consuming huge amounts of power, and inefficient power distribution and cooling across the IT infrastructure. With pioneering expertise in Green IT – with its Bio Data Center offering and Green IT initiatives with Schneider Electric – Bull’s ‘IT Energy Audit’ helps you assess IT energy efficiency holistically and developing an end-to-end strategic plan to reduce energy bills while maintaining service quality and guaranteeing SLAs. Our audit encompasses qualification, diagnosis, report presentation and solution recommendations.
Virtualization and consolidation: improve your efficiency and reduce your costs
Consolidation is today at the heart of IT strategies to simplify and rationalize information systems. With its partners, Bull offers comprehensive virtualization solutions, covering servers, databases, storage solutions and communications, unified systems administration, disaster recovery planning and high-level support. Bull supports you every step of the way in your project, and has designed a complete methodology with clear objectives for each stage. The services that Bull delivers cover the entire project life-cycle for consolidation or virtualization: from simple advice provided over the phone to a full-scale audit of your Data Center environment (audit, inventory, cost analysis…); from integration, implementation and data migration, to technical assistance and support. Bull is the fourth largest partner of VMware, having achieved eVAC (Enterprise VMware Authorized Consultant) status. Bull has also close partnerships with Citrix for Xen, with Microsoft with its HyperV solution, and with other ISVs.
Storage optimization: ensure the success of your storage infrastructures
Relying on high-end consulting experience and methodologies developed in partnership with GlassHouse, our services teams are ready to provide you with high-level expertise to ensure a successful implementation and full life-cycle management of your complete storage infrastructure. Bull’s experts help you evaluate your requirements as well as the technical and financial risks, in order to define the most suitable solution for your particular business context. They direct implementation projects – from installation of the various components (disks, SAN-NAS storage networks, libraries, switches…) to data migration – while ensuring compatibility with existing infrastructure components. Finally, they guarantee the operational effectiveness and availability of the new architecture, and put in place services to ensure operational continuity (back-up strategy, disaster recovering planning, high-availability services...). As the leading storage integrator in Europe, Bull has selected the best technologies and established strategic partnerships with world leaders including Brocade, EMC, NetApp and others… Bull and EMC have notably jointly launched the largest international center in Europe dedicated to data protection and virtualization technologies.
More: StoreWay services flyer >
High-availability services: get access to industrial-strength high availability, for bespoke service
Information is one of your organization’s main assets. Lack of availability of any critical IT resource can cripple your business processes, affecting not only revenue and productivity, but also relationships with your customers and business partners, and your organization’s reputation. In order to guarantee a very high availability level to your information systems, Bull has developed a range of specialist HA Services, delivered by dedicated technical teams using advanced tools. Bull’s approach involves assessing the potential availability of IT environments, giving advice on possible architecture upgrades along with on-going technical follow-up. This ensures a high availability ratio for optimized return on investment in customers’ information systems. As part of our GlobalCare offering, our HA 999 contract also guarantees you 99.90% annual availability. This can be raised to 99.99% for activities demanding almost continuous availability. Specific tools have been developed to increase the performance of these services: simulated reliability calculation for various architectures, continuous system behaviour analysis, permanent remote monitoring, tailored remote alarming of critical applications, etc. In order to guarantee this service level, the Bull service call flow has been redesigned: HA999 calls are taken directly by our specialist system engineers in a HA Center operating 24x7. To further enhance the levels of availability for your systems, you can also choose three other service options from Bull: Technical Account Manager (TAM), 24x7 on-site coverage and application alarms.
Master your IT infrastructures and allow IT departments to focus on their core priorities >
